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With its web-based
functionality and workflow management capabilities,
it allows us to integrate various systems and applications
(including scheduling and financial software), and enables
us to track the status of a referral at any time. Timelines
are programmed and closely monitored, with automatically
generated prompts to ensure compliance with our service
delivery standards and legislated timeframes.
With the implementation of WIN,
we achieved the following objectives:
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Provide a
high level of customization, with the ability to program
workflow, reporting and communication according to each
customer’s needs and preferred specifications
|
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Improve
operating efficiencies (decreased turnaround times by
27%) creating a competitive advantage in our industry |
|
Improve productivity
of all users |
|
Minimize
duplication, streamlined processes |
|
Integrate
various systems/applications |
This is award-winning technology –
In November 2003, WPAC was recognized with First
Place in the Process Innovation Awards for
its deployment of WIN. The Process Innovation Awards
honour superior applications for their business effectiveness.
Please click
here to read the News Release. Additionally,
West Park Assessment Centre was named to the InfoWorld
100 in November 2006, once again earning the distinction
of utilizing technology in a smart and innovative fashion
to meet business and technical objectives, most importantly
for us, enhancement of customer service. Please click
here to read the News Release. |
